What's the difference between a user and a contact?
Last updated 24 April 2026
Users are those who have access to itemit with their itemit login.
Contacts, on the other hand, do not have access to itemit and are not associated with a login/email address. A contact could be an employee, a customer, a project, a location.. anything you like! A contact is essentially a fully customisable text box set by you.
You can assign assets to contacts, however they can not access itemit including features which may be useful such as Check In/Out, Bookings, Reminders and Issues.
For further information on users and contacts, a short video can be found below.
← Back to Users
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